Assistant General Manager – Cork Bar and Venue
Job Summary
We are seeking a dynamic and experienced Assistant General Manager to support the General Manager in leading daily operations, ensuring outstanding customer experiences, and driving the business forward. The AGM will play a crucial role in staff management, service quality, financial performance, and maintaining a welcoming, high-energy environment.
Key Responsibilities:
- Assist in overseeing the day-to-day operations of the venue, ensuring seamless service and an excellent customer experience.
- Ensure the bar, restaurant, and entertainment areas operate efficiently and uphold the highest standards of cleanliness, safety, and compliance.
- Work closely with the GM to implement policies, processes, and service standards.
Customer Service & Guest Experience:
- Maintain a strong floor presence during peak hours to engage with guests, resolve issues, and ensure customer satisfaction.
- Train and lead staff to deliver an exceptional and personalised guest experience.
- Handle customer feedback and complaints professionally, implementing solutions to enhance service quality.
Team Leadership & Staff Development:
- Support the GM in recruiting, training, and managing a high-performing team.
- Conduct staff briefings, performance reviews, and provide ongoing coaching to ensure team engagement and motivation.
- Foster a positive work environment and encourage teamwork.
Financial & Business Performance:
- Assist in monitoring financial performance, including revenue, costs, and profitability.
- Support in budgeting, forecasting, and cost control initiatives.
- Help drive sales through promotions, events, and upselling strategies.
Stock & Supplier Management:
- Oversee inventory control, ordering, and supplier relationships to ensure stock levels are maintained efficiently.
Key Skills & Experience Required
- Previous Experience: Minimum 2–3 years in a hospitality management role (e.g., Assistant Manager, Bar Manager).
- Leadership: Strong leadership and people management skills, with the ability to motivate and develop a team.
- Customer-Focused: A passion for hospitality and creating memorable guest experiences.
- Financial Acumen: Understanding of budgets, KPIs, and cost control measures.
- Problem-Solving: Ability to handle challenges calmly and efficiently.
- Strong Communication: Excellent verbal and written communication skills.
- Flexibility: Willingness to work evenings and weekends
What We Offer
- Competitive salary (DOE) + performance-based incentives.
- Opportunity to grow within a successful and expanding hospitality group.
For further details please call Richard Lynch at o86-8333677. To apply forward current CV to richard@rlconsult.com Current legal status to live and work in Ireland is required
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