As Deputy / Hotel Manager in this 4* Deluxe property your role is to maintain the highest standards of service and operational efficiency throughout all departments and to establish and maintain standard operating procedures throughout the hotel, especially in Rooms Division and Food & Beverage Outlets. To maintain and develop members of staff so as to achieve the objectives set, ensuring the sound conduct of the business with a positive management approach. Position reports to Managing Director
MAIN RESPONSIBILITIES
Specific duties:
- To oversee all operational Departments in the execution of their duties in order to maximise operational efficiency;
- To assume full responsibility for all operational management, financial performance and sales & marketing activity;
- To plan and organise operations in order to achieve and maintain standards of consistency and uniformity to ultimately establish the Hotel as the most preferred accommodation in the locality;
Personal Requirements:
- To possess the ability to work under pressure and within strict deadlines by fostering a strong sense of pro activity and result orientation;
- To possess excellent communication and interpersonal skills, essential for dealing and building personable relationships with internal and external guests;
Teamwork and Communication:
- To ensure that an effective structure of communication is maintained at all times;
- To display a professional, caring and anticipative attitude and approach to your work, colleagues and guests at all times;
Sales and Service Delivery:
- To positively promote sales initiatives within and maximise sales opportunities for the hotel and the Company;
- To have a complete knowledge of 5* hotel service and the product and attention to detail it offers;
Employee Training, Planning and Productivity:
- To maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of all employees;
- To ensure that each member of staff is trained to competently complete their duties and to fulfil departmental standards and guests expectations;
For further information and a complete Job Description please contact Richard Lynch at 086-8333677...Forward current CV in MS Word Format with reference details to richard@rlconsult.com
Jobs at Richard Lynch Consulting.
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