Job Description - Deputy General Manager
The ideal candidate has a strong background in Front Office and comes from a Rooms Division role or similar senior management position in a leading luxury 5-star Hotel background.
· Responsible for overall day to day operating of the hotel including Day to day financial control, specifically payroll / expenditure and decisions surrounding relevant targets accordingly
· Daily constant upkeep of hotel, staff issues, maintenance, guest relations
· Full awareness of Sales / Revenue targets, proactive approach to create incentives to reach these targets
· Has a guest first mindset, constantly looking at how to improve all aspects of guest experience, right throughout guest journey and deliver appropriate necessary changes
· Is standard and detail focused - Must adhere to the highest level of 5-star standards in the industry.
· Embraces a change mindset and constantly observes competitors’ analysis, aiming for best-in-class status. Has ability to then get such ideas over the line
· Strong / responsible in decision making demonstrates a deep understanding of business issues and are able to use initiative to resolve problems in a clear and logical manner.
· Ensure management team and employees are engaged in relevant performance management procedures in the form of one-to-one reviews and given regular feedback regarding performance.
· Provide support for the management team, working alongside the HR manager to ensure effective people management
· liaise with middle management to ensure that they are empowered and accountable for issues within their remit
· Must have certain project management skills and awareness. Ability to project manage, communicate delegate, and deliver small to medium projects within the hotel.
· Direct and motivate the managers and team creating a positive work culture focused on a high-performance environment
Requirements;
· Previous 4/5* Hotel experience at Operations Manager/Deputy General Manager level in a busy F&B property
· Strong people management skills to both recruit and retain a motivated, guest focused team to meet and exceed guest expectations.
· Ability to analyse each departments performance and work closely with HOD to implement contingency plans when necessary
· To be deemed eligible applicants must have current legal status to live and work in Ireland without restrictions
For further details contact Richard Lynch at 086-8333677, to apply please forward current CV in MS Word Format with Reference details to richard@rlconsult.com
