We are currently recruiting Executive Accommodation Manager for a prominent 4* Hotel in Dublin.
Purpose of Job:
To lead, manage, and direct the Accommodation Division, ensuring the highest standards of cleanliness, presentation, and guest experience across the hotel Bedrooms and Public Areas at all times.
Responsibilities will include:
- To provide the guest, at all times, with the highest levels of guest care and personal attention.
- Work with colleagues in anticipating the guests needs and working to exceed expectations where possible.
- To be familiar with each day’s business regarding room occupancy, special requirements and VIP needs, ensuring that all Accommodation Staff are aware of the daily business and requirements.
- Ensure that there are adequate staffing levels to meet the daily business.
- To actively train all staff to the standards laid down in the SOP Manual and monitor their work performance, taking corrective action where necessary.
- To support the team in a hands-on capacity as required in ensuring rooms and all public areas are cleaned and maintained to the defined standard.
- To review SOP standards and agree and implement improvements and updates as required
- Coordinate the ordering of linen, chemical and accommodation services supplies, manage stock levels and the storage and returns procedures in place.
- Oversees inventory, purchasing and cost control for all linen, cleaning supplies, guest rooms and rest rooms supplies, laundry supplies, and housekeeping related machinery and equipment.
- Ensure that all supplies are used correctly, minimising waste within the department.
- Schedules and supervises all rotational and special cleaning programmes as required.
- Monitor and ensures standard of work of the highest quality.
- Ensure all maintenance issues are recorded, scheduled and addressed in timely fashion.
- Ensure a high standard of service and attention to detail within department.
- Ensures that employees are fully trained and certified in all statutory training.
- To delegate daily duties to all colleagues and ensure all work areas are covered.
- To supervise and check rooms ensuring high standards are being maintained at all times, in line with Government guidelines and Company Policy.
The ideal candidate:
- 3+ years previous Senior Management experience in a similar large 4* property
- Excellent communication, IT, organisational, interpersonal and leadership skills
- Ability to cope well under pressure and coordinate multiple projects
- Be flexible, adaptable, approachable and to lead your team by example
- Candidates require current legal status to live and work in Ireland without restrictions
Specific Job Accountabilities:
- Overall responsibility for hotel-wide cleanliness and presentation
- Management of accommodation standards and performance
- Oversight of cleaning schedules and deep-clean programmes
- Supporting refurbishment and improvement projects
- Ensuring compliance with all operational and legal requirements
- Monitoring KPIs including guest satisfaction, labour cost, and productivity
Please note, we can only accept applications from persons who are currently eligible to live and work without restriction in Republic of Ireland.
For full job information and details please forward current CV in Word Format with Reference details to richard@rlconsult.com call Richard at 086-8333677