Job description
Our Client is recruiting a highly organized and dynamic Operations Manager to oversee daily operations, ensure exceptional customer experiences, and drive operational efficiency at a busy GastroBar/Restaurant in Cork. The Operations Manager will play a critical role in maintaining the Venues reputation for quality service, lively atmosphere, and operational excellence.
Key Responsibilities:
1. Operational Oversight:
- Manage day-to-day operations of the bar and restaurant, including front-of-house and back-of-house activities.
- Ensure compliance with health, safety, and sanitation regulations, including food safety standards and liquor licensing requirements.
- Oversee inventory management, including ordering, stock control, and minimizing waste.
2. Staff Management:
- Recruit, train, mentor -and supervise staff, including bartenders and servers.
- Create staff schedules to ensure adequate coverage while optimizing labor costs.
- Foster a positive work environment, addressing staff concerns and promoting teamwork.
3. Customer Experience:
- Ensure high standards of customer service are maintained, addressing customer feedback and resolving issues promptly.
- Monitor dining and bar areas to ensure a welcoming and enjoyable atmosphere for guests.
- Collaborate with the team to uphold the Company's well deserved brand and reputation.
4. Financial Management:
- Monitor and manage budgets, including labor, food, and beverage costs.
- Analyze sales reports and operational data to identify areas for cost savings and revenue growth.
5. Marketing and Events:
- Collaborate with the marketing team to promote private dining, special events, promotions, weekly specials, and themed/ seasonal events to drive customer traffic.
- Oversee the planning and execution of special events, live music, or themed nights to enhance guest engagement.
6. Facility Management:
- Oversee security, maintenance and cleanliness of the restaurant and bar areas, ensuring a safe and inviting environment.
- Coordinate with vendors for repairs, maintenance, and equipment upgrades as needed.
Qualifications:
- Bachelor’s degree in hospitality management, business administration, or a related field (preferred but not required).
- Minimum of 3 years of experience in GastroBar / Restaurant management, with at least 2 years in an Operations Managers -role.
- Strong knowledge of food and beverage operations, including inventory control and cost management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Familiarity with POS systems, scheduling software, and basic financial reporting.
- Understanding of local health, safety, and liquor regulations.
- Availability to work evenings, weekends, and holidays as required.
Compensation:
- Competitive salary, commensurate with experience.
- Performance-based bonuses and benefits package (details to be discussed during the interview process).
- Job Types: Full-time, Permanent
Applicants require current legal status to live and work in Ireland unrestricted
For full details please forward current CV in Word Format to Richard with Reference details, view www.rlconsult.com or call Richard at 086-8333677