We are recruiting Hotel operations Manager for a busy Hotel in Waterford, this is a senior management role in a well known hotel, supporting the owners in the management and daily operations of this
· Responsible for the day to day operation of the hotel. To plan and direct the safe and efficient operation of the property. To provide guests with a quality, well maintained property, along with a quality service at all times. To focus constantly on commercial performance through maximising on sales and managing costs in line with budget.
· A brief outline of the role follows, full Job description will be shared with shortlisted candidates
Duties and Responsibilities:
Operations
- Responsible for the day to day operation of the hotel and ensuring the hotel delivers the highest level of product & highest levels of service standards.
- Effective communication with management via daily & weekly meetings, one on one meetings, daily/weekly/monthly sales meetings.
- Ensure the hotel F&B product & service is to the highest standard at all times.
Financial
- Ensuring payroll is kept within budget and that expenses are kept within budget. Reviewing department efficiencies for any department where payroll is consistently over budget.
- Ensuring stock takes are being carried out monthly or in line with agreed schedules.
Human Resources & Training
- Working to ensure all statutory training is carried out such as manual handling, fire training, food handling, allergen training, chemical training, HACCP, Pool Management, responsible serving of alcohol, first aid etc.
- Developing head’s of department, duty managers & supervisors through training. Identify training needs & skill gaps and plan training as appropriate. Develop succession planning for departments in conjunction with the owners
- Ensuring that there is effective communication between management and employees via department meetings at least every two months, quarterly employee representative committee meetings.
Health & Safety
- Ensuring the hotel is compliant with all health & safety and fire regulations. Ensuring the property is always prepared for annual fire inspections, Food Safety inspections and H&S audits.
- Ensuring the kitchen and food & beverage departments are compliant with all HACCP regulations and that any issues highlighted by the EHO are addressed.
Sales & Marketing
- Support the Reception manager and ensure that room yield is being maximised on a day to day basis.
- Meet clients as required and represent the hotel at business events as required.
Candidate Requirements for the role:
- Minimum 3 years leadership experience as F&B / Operations manager in a similar role
- Excellent communication, presentation and leadership skills
- Ability to coordinate the management team work well under pressure
- Attention to detail and accuracy with a pronounced focus on standards
- Candidates require current legal status to live and work in Ireland without restrictions
For details please contact Richard Lynch at 086-8333677
Email CV in MS Word Format with Reference details to richard@rlconsult.com