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Quality Technologist - Permanent role - Naas
As a Quality Technologist, your role is to develop and maintain the quality and food safety systems to customer, third party standards, and ensuring adherence to relevant legislation.
- Maintain supplier records for all raw materials, packaging, and miscellaneous suppliers, including specifications, risk assessments, audits, and approvals.
- Conduct supplier audits as needed.
- Evaluate suppliers regularly and provide performance and quality feedback.
- Manage the approval of new suppliers.
- Keep the buying team informed about supplier performance.
Customer Management - Specifications:
- Implement and uphold detailed product specifications and quality standards.
- Develop and maintain internal factory specifications.
Customer Management - Queries / Complaints:
- Address customer queries and complaints promptly, involving relevant teams.
- Represent technical expertise during customer visits.
- Capture, record, and analyse customer complaints.
QMS & HACCP Systems:
- Be a key member of the HACCP team, ensuring food safety.
- Maintain the Quality Management System.
- Update process documentation as needed.
- Assist with internal audits for compliance.
- Participate in external audits and maintain traceability.
- Ensure product evaluations are completed as required.
- Implement testing schedules.
- Report non-conformances and drive root cause analysis.
- Communicate customer requirements and manage quarantined products.
- Maintain records for due diligence and audits.
- Champion staff training in food safety and quality.
- Drive process and quality system improvements.
- Use data for continuous improvement.
- Implement quality improvement initiatives.
- Collaborate with New Product Development.
Skills / Qualifications / Experience:
- 1-3 years in a similar role in FMCG or food retail.
- Food Science-related diploma or higher degree.
- Lead auditor and HACCP certifications preferred.
- Proficient in communication and data analysis.
- Strong knowledge of food safety, quality systems, and regulations.
- Effective communication and leadership skills.
- Proficient in MS Office.
- Flexibility, adaptability, and a commitment to improvement.
- Ability to train and coach employees.
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