Senior Business Analyst

Senior Business Analyst- Academic Systems

Sanderson have teamed up with a leading university to recruit a Senior Business Analyst to report to the academic secretary.

The successful candidate will play a pivotal role in driving the university academic business forward, this role offers an exciting opportunity to enhance the institutions' IT applications, ensuring seamless academic processes and a top tier educational experience.

Responsibilities:

• Acquire expert knowledge of the University's core IT applications and their alignment with the academic enterprise architecture.
• Provide comprehensive tier 2 support for the applications, collaborating with Information Systems and Services (ISS) and business units to resolve issues.
• Lead cross-functional project teams to introduce, enhance, or upgrade applications, ensuring successful implementation within specified timelines.
• Collaborate with stakeholders to prioritize ongoing applications development, contributing to impactful decision-making.
• Gather and document business requirements, develop specifications, test scripts, and coordinate training activities.
• Manage licensing arrangements, fostering relationships with vendors, Finance Office, and ISS colleagues.
• Identify opportunities for process automation, efficiency improvements, and innovation, advising relevant stakeholders.
• Collaborate closely with ISS colleagues, vendors, and stakeholders to optimize application usage and streamline business processes.
• Develop and maintain quality procedures and documentation, staying informed about technical developments in Higher Education.
• Represent the unit and University in external forums as directed by management.

Qualifications:

• A primary degree (NFQ Level 7) in Information Technology, Computer Science, or a relevant field.
• Minimum of five years' experience as a business analyst, including end-user support, service management, and IT application specification and implementation.
• Strong leadership and influencing skills, capable of driving continuous improvement in collaboration with diverse stakeholders.
• Proven track record in managing and delivering complex projects or IT implementations.
• Desirable: Experience with ITIL or other IT service management methodologies, project management methodologies (Prince2, Six Sigma, Lean, Agile).
• Excellent interpersonal and communication skills, both written and verbal.
• Passion for continuous self-development in various software products, business analysis techniques, and process improvement methodologies.

For more information, please apply with full CV to Kirtee Issur-Garvin at Sanderson