Administrator (Helpdesk)

We are working alongside our client who specialise in Mechanical and Electrical maintenance services and work alongside contractors.

Ideally, you will come with an understanding of Facilities / Construction background.

Benefits of the job:

• €35,000 - €40,000 per annum
• Dublin 17 - North Dublin with Parking
• Strong team in place for support and learning
• Career progression possible within the structure of business. 

Your Job Duties entail:

• The Primary focus of this job is to support client portfolio, ensuring smooth running of the Helpdesk and overall, working cohesively as a part of the helpdesk support team.
• Answer calls and emails from clients and action responses to emergency callouts.
• Ensure data is processed and stored accurately on the system.
• Schedule maintenance visits and deal with access issues, liaise with contractors, assess maintenance reports and all paperwork.
• Assist with the invoices and Purchase Order Numbers

What experience do you need for this job:

• Proven experience in Facilities, Helpdesk Administration or Coordination role is required.
• Proven background in Engineering, Construction or Facilities is required. 
• Experience of Stakeholder engagement and managing relationships is required. 
• Strong customer service / communication skills
• Ability to prioritize tasks and issues that arise
• Strong MS office skills and CRM system usage. 

Please click APPLY to upload your CV for consideration. Any questions, please email Rodonovan@sigmar.ie