Customer Success Manager Midlands

About Your New Employer

Our client is one of Ireland's leading EdTech solutions provider who specialises in delivering innovative technology, training, and support to the education sector.

About Your New Job

• Manage and grow relationships with partnered schools.
• Identifying upselling opportunities and supporting schools in their digital journey.
• Build trusted relationships, resolving issues, collaborating with internal teams, and maintaining accurate CRM records.
• Strong customer service skills and effective time management.

What Skills You Need

• Strong communication and relationship-building skills, with a background in customer service or account management.
• Effective time management, organizational, and problem-solving abilities, with the capacity to manage multiple accounts simultaneously.
• Experience with Microsoft Office; familiarity with Apple, Microsoft, and Google platforms is an advantage.
• A full clean Irish driver’s license and availability to travel to schools regularly
• Someone proactive, friendly, organised, able to plan their day, get things done, service clients well, multitask and respectful.

What’s on Offer

• A salary of €40k
• An OTE of €60-65k
• mileage
• A Hybrid role with one day in the office per week.

What’s Next

Apply now by clicking the “Apply Now" button or call me on +353 1 474 4659