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CUSTOMER SERVICE TEAM LEADER

 

Company:

LA CREME
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Job Reference Number

13866910

Client ID:

RI/887497
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Posted On:

Aug 10 2009

Location:

CORK
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Job Type:

Contract

Salary:

25000 - 35000
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Benefits:
  • SUBSIDISED CANTEEN
My client is a share services organisation based in Cork and they are looking to recruit a Customer Service Team Leader for an immediate start. This is a contract position.

Key responsibilities:

Managing a team of 10-15 customer service agents
Monitoring phone calls
Keeping track of time keeping and attendance
Providing support to senior management
Compiling reports to senior management
Conducting performance appraisals and reviews

Skills Required:
Experience as a Team Leader in a similar environment is essential
Excellent management and customer service experience
Exceptional organisational and time management skills
A proven ability to work well within a team based environment

If you would like further information on this position please contact Marian McGurrin, mmcgurrin@lacreme.ie