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EUROPEAN CLAIMS SUPERVISOR - GERMAN ESS
Company:PREMIER RECRUITMENT |
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Job Reference Number |
13903280 |
Client ID: |
RI/886890 |
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Posted On: |
Aug 13 2009 |
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Location: |
DUBLIN 2, DUBLIN CITY CENTRE |
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Job Type: |
Permanent |
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Salary: |
25000 - 35000 |
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Type: Permanent
Salary: €30000 - 35000
Benefits:
Leading European Insurer with a multinational claims department in Dublin seeks an experienced Claims Supervisor to manage their International Claims team.
Job Description Reporting to the Assistant Operations Manager, the purpose of this role is to efficiently supervise the assessment and validation of claims and complaints handling for an international portfolio through streamlined processes and procedures.
Roles/Responsibilities Supervise the Claims processing/Complaints Handling for the International team;
Supervise Customer Services and monitor team quality
Assist in creating and amending procedures
Monitor performance and provide on-going support, coaching and feedback to team members
Supervision back up to other Operations Supervisor will be required to cover absence and annual leave
Interface
1. Insurance Division: Dublin Management Team (Administration and other services)
2. Group: Group claims & subscriptions departments
3. External: Partners in Europe: Finance Companies & TPA.
Skills/Experience 1. 3 to 5 years experience in claims administration, preferably in Payment Protection Insurance.
2. Skills & Competencies: Claims handling and complaints resolution competencies & Medical U/W , English and German, other European languages will be an advantage.
Education / Professional Qualifications Preferably third level Education, in administration or business school
Personal Attributes 1. European Travel
2. Strong people management.
