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TRANSFER AGENCY (TA) ADMINISTRATOR
Company:EDEN RECRUITMENT |
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Job Reference Number |
14562275 |
Client ID: |
RI/MBTASS112 |
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Posted On: |
Jan 26 2012 |
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Location: |
DUBLIN CITY CENTRE |
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Job Type: |
Permanent |
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Salary: |
EUR 30,000 |
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• Ensure that all automated and manual transactions are processed daily and accurately as per the relevant deadlines.
• Investigate and repair failed swift / FTP trades from automated trade process.
• Support the Supervisor of team and the allocation of tasks with the team manager.
• Process all transactions received on a daily basis and ensure the appropriate attention to detail is given to all trades to ensure any complex trades are processed accurately and completely.
• Investigate and repair failed transactions from automated processes.
• Ensure that unique processes, in place for certain clients, are adhered to at all times.
• Ensure tasks are completed in a timely and accurate manner against the Prospectus and agreed Service Level Agreements of the Funds.
• Update funds or clients procedures as required.
• Ensure that automation is utilised as much as possible for all funds administered in Ireland, Where it is not utilised ensure the reason is documented and any actions or developments required to achieve the automation are completed.
• Provide resolution to internal and external transaction processing queries where appropriate.
• Liaise with both internal and external clients when applicable to build a good client relationship
• Liaise with other TA teams to ensure quick resolution to queries and efficient servicing model is in place.
• Liaise with the Business Process team on procedures and specific projects to ensure any appropriate transaction processing developments are completed.
EXPERIENCE
Essential
• A minimum of 12 months experience in Shareholder Services, or a minimum of 6 months experience in a Shareholder Services transaction processing role.
• Good knowledge of the Funds Industry
COMPETENCIES
Behavioural
• Accuracy, Quality and a very high attention to detail.
• Display and provide a highly competent level of service to both internal and external clients.
• Ability to understand and process complex instructions.
• Good comprehension of written English.
• Customer Orientation/Client Focus
• Ability to work effectively in a busy and challenging
environment.
• Business Acumen
• Promote best practice within the team.
• Effective Written / Verbal Communication
• Multi-tasking and Time Management
• Initiative and Innovation
• Performance Orientation
• Interpersonal Understanding
• Build and maintain internal and external network of contacts
Technical
• Computer literacy including Microsoft Office products
• Knowledge of Payments systems, including SWIFT, would be beneficial.
