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SENIOR TECHNICAL BUSINESS MANAGER - DONE

 

Company:

COLLINS MCNICHOLAS RECRUITMENT
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Job Reference Number

14564729

Client ID:

RI/SJ36593
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Posted On:

Feb 2 2012

Location:

DONEGAL
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Job Type:

Contract

Salary:

NEGOTIABLE
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Our client, based in Co. Donegal, is seeking to recruit a Senior Technical Business Manager for a 9 month contract.

This position requires a Project Management professional to be part of a core team in the US responsible for advising, facilitating and liaising.The successful candidate would be expected to have a strong project management and metrics background, the focus of the role is on communication / leadership ability. The sucessful candidaite will act as a change agent, identifying, recommending and implementing changes based on business needs. The candidate would initially be an independent contributor, Managing enterprise level relationships for global vendors providing ITO and BPO services.

Job Description:

  • Implementing a portfolio approach to manage enterprise vendors aggregating demand and creating a vendor segmentation to support changing needs.
  • Creating vendor profiles and a decision matrix methodology that can be used to identify, prioritize, rank, and rationalize decisions about the resources and services in the portfolios.
  • Perform spend analysis and identify savings opportunities.
  • Research, collection, tracking and reporting of performance metrics related to vendor service levels.
  • Facilitating quarterly supplier performance reviews with business partners and vendors to drive continuous improvement.
  • Providing senior management with periodic reporting on emerging issues affecting vendor governance.
  • Establishing and communicating vendor governance standards, procedures, and tools for use in selecting, directing and managing relationships with offshore third parties.
  • Researching industry trends and key market information for continuous improvement
  • Developing location strategies that are aligned with business needs.
  • Developing efficient processes and mechanisms in coordination with Legal, Risk, ISO, Compliance, Global Security and other corporate functions.
  • Establish strong partnerships across the business units and corporate centers to ensure active and early participation in vendor related matters as needed.
  • Provide training to business units on off-shoring vendor management practices.
Job Requirements:

  • Degree in Information Technology, Business Administration, Finance or equivalent. MBA a plus.
  • Strong leadership, managing vision and purpose, communicating in challenging circumstances (written, verbal and presentation), interpersonal savvy/patience, problem solving and relationship management skills.
  • Ability to influence peers and senior managers in partner organizations and to work across organizations.
  • A background or exposure to large vendor assessments as part of large deals including RFP design and selection, contract negotiation tactics and strategies.
  • Should have a minimum of 5 years experience operating at a management level in a large (preferably multi-national) organization.
  • 10-15 years overall experience with 5 to 10 years of application technology, business operations and management experience.
  • A background in processes like ITIL, CMMi, project management, or Six Sigma is a plus.
  • Recognized leader in offshore program management with 5+ year experience in sourcing and vendor management including designing overall engagement frameworks, pricing, delivery structures, portfolio management, performance management, cost management and benchmarking, and defining governance and control mechanisms, process mapping and analysis, and cost benefit analysis.
  • Strong analytical background.
  • Experience and record of delivery at this level of operation is required.
  • Strong business acumen, financial acumen and project management skills.
  • Insurance or Financial services experience would be a distinct advantage.


For further details, please contact Aideen Cummins on 071-9142411 or email aideen.cummins@collinsmcnicholas.ie