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CUSTOMER SERVICE WITH DANISH
Company:EFLEXES |
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Job Reference Number |
14565556 |
Client ID: |
RI/33978/NH |
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Posted On: |
Feb 4 2012 |
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Location: |
CLARE, LIMERICK. GALWAY, CLARE |
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Job Type: |
Contract |
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Salary: |
21-22K |
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The candidate will have fluent in Danish and English both written and spoken. Candidates will also have excellent organizational and communication skills and the ability to work effectively in a fast paced, target driven environment.
Essential Duties and Responsibilities:
· Provide customer service order taking to customers.
· Answer all correspondence (emails, call etc) within department stated goals.
· Ensure 100% customer satisfaction on calls and emails.
· Ensure that when required, queries are escalated to Team Leader.
· Take on responsibility for completing other duties as determined by Team Leader & Dept Manager
Qualification Requirements:
· 2-3 years Customer Service/Call centre experience desired.
· Must be fluent in Danish and English both written and spoken.
· In-depth knowledge of Microsoft suite of products.
· Self motivated, with the ability to work effectively as part of team.
· Strong written and verbal communication skills.
