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TECHNICAL OPERATIVE ( MOBILE PHONES )

 

Company:

FRS RECRUITMENT
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Job Reference Number

14566458

Client ID:

RI/JM9810B9
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Posted On:

Feb 7 2012

Location:

DUBLIN SOUTH
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Job Type:

Permanent

Salary:

EUR 22,000 - 23,000
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Previous experience repairing mobile phones or other electronic items is required for this role .

Reporting Line:

Workshop Manager

Main Responsibilities ;

  • Mobile Phone Repairs.
  • Productivity – achieve personal production targets.
  • ESD (Electrostatic Sensitive Discharge) - observing all workshop ESD requirements.
  • Documentations - completed to required standards.
  • Customer Satisfaction - completing repairs to the required standard and return within the designated period.
  • Technical Queries - handling customer requests for technical assistance.
  • Health and Safety - working within required work practices and adhering to company health and safety policies.
  • Quality - operate to required company standards.
  • General Duties - assisting in workshop maintenance to ensure a clean and healthy workshop environment.
  • Collection of repairs from technicians.
  • Monitoring of repair reports to ensure efficient flow of work.
  • Testing of handsets on manufacturer approved equipment and using the correct Manufacturer-specified tests.
  • Maintaining QA & Final Test fails database.
  • Picking and movement of jobs throughout building.
  • Collection of repairs from technicians and prioritizing TAT sensitive handsets.
  • Monitoring of repair reports to ensure efficient flow of work.
  • Reporting issues with equipment and model specific tests to Team Leader /Workshop Production manager.
  • Picking and movement of jobs throughout building.


Key accountabilities :

Repairing units to manufacturer specifications using appropriate manuals parts and test equipment.

  • Working with the QA & Workshop team to ensure daily and monthly targets are achieved.
  • Reporting issues with equipment and model specific tests to Final Team Leader/Workshop Manager.
  • ESD Requirements: