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ORDER ANALYST : 6-12 MONTH CONTRACT

 

Company:

VMWARE
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Job Reference Number

14567108

Client ID:

RI/OA6-12
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Posted On:

Feb 8 2012

Location:

BALLINCOLLIG, CORK
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Job Type:

Contract

Salary:

DOE
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Benefits:
  • SUBSIDISED CANTEEN
  • CAR PARKING
About VMware :

VMware (NYSE: VMW), the global leader in cloud infrastructure, delivers customer-proven virtualization solutions that significantly reduce IT complexity. VMware accelerates an organization’s transition to cloud computing, while preserving existing IT investments and enabling more efficient, agile service delivery without compromising control. Organizations rely on VMware, its partners and its industry-leading virtual infrastructure platform, VMware vSphere, to energize their business through IT, while saving energy—financial, human and the Earth’s. With 2009 revenues of $2 billion, VMware has more than 250,000 customers and 25,000 partners worldwide. VMware’s award-winning technology, market-leading position and culture of excellence provide our 9,200+ employees in 40+ locations worldwide with a platform for professional growth and the excitement of being an early-stage innovator.The VMware sales team and the solutions, products and services we deliver are revolutionizing data centers and the IT enterprise network.

The sales team is responsible for driving new business, building customer loyalty, ensuring high product retention rates, supporting and promoting corporate strategy and initiatives, and developing and executing area business plans. The team is made up of humble top performers that foster an entrepreneurial team spirit and a team culture that promotes leaders at all levels. VMware’s executive sales leadership is hands-on, regularly engaging with the team during key parts of the sales process to win and retain accounts.

Role : Order Management Analyst : 6-12 Month Contract

Responsibilities:


  • Responsible for analyzing and reviewing customer documentation and entering order data as per procedural guidelines.
  • Report daily order count and monitor and maintain pending order reports.
  • Ability to prioritize allocation of workload and keep up to date with procedural & programmatic changes that are communicated.
  • Develop and maintain effective relationships with internal and external customers in order to manage information and the timely resolution of issues.
  • Demonstrate a familiarity and/or ability to adapt to systems & such as Oracle Applications, Microsoft Packages and web based systems.
  • Deliver on ad-hoc assignments as business requires.
Requirements:


  • Minimum of 1 years+ experience in an Order Management Role.
  • Excellent written communication skills to facilitate effective writing of correspondence with internal and external customers.
  • Demonstrate strong oral communication skills.
  • Capability to work outside office hours as per business requirements.
  • Ability and motivation to work efficiently and productively in a multi-task environment on a daily basis, independently and with minimal supervision.
  • Ability to identify and analyze problems using sound judgment and determine solutions in order to effectively resolve issues.
  • Software proficiency in Oracle, Excel and Outlook is desirable.
  • Desire to work in a team environment.