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BUSINESS SERVICES MANAGER

 

Company:

LA CREME

Job Reference Number

14347786

Client ID:

RI/JBN893814

Posted On:

Jul 29 2010

Location:

DUBLIN, DUBLIN

Job Type:

Permanent

Salary:

EUR35K /A + PENSION, VHI

Benefits:

  • PENSION / PRSA
My client a large company in Dublin City Centre are looking for a Business Support Manager for a permanent role. This positions start ASAP.

This role would suit a Senior front of House Receptionist/Office Manager/Facilities Manager

The role is primarily looking after the very busy service desk and will be managing a team of 6 people.

Duties:
  • Manage of the Business Support team
  • Roistering for the team including annual leave, sick leave and event cover
  • Accountable for the operation of the Service Desk including logging & categorization of issues reported to the Service Desk in line with agreed policies and procedures.
  • Development of and production of monthly OPW reporting
  • Compliance with all policies and procedures
  • Carry out other front of house services including issuing of visitor badges, ordering of taxis etc
  • As part of the Business Support Team to provide administrative support to other departments as required
  • Other tasks as directed by Manager.


Requirements:
  • Minimum of 5 years experience working in a large company
  • Team management or team leadership experience essential
  • Experience with the operation of a Service Desk or a strong Customer Service background
  • Strong evidence of database management experience
  • Detail and accuracy oriented
  • Excellent PC skills
  • Ability to work under pressure and to tight deadlines
  • Strong team-working and communication skills


Benefits:
  • Excellent location
  • Career progression


Apply on line today.

Please note due to the high volume of CV's expected for this role only candidates suitable will be contacted. However, we will keep your details on file and contact you should something arise.