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UK QUALITY CONTROL INTERNET ASSESSOR

 

Job Reference Number

14566497

Client ID:

RI/SJ36427D

Posted On:

Feb 7 2012

Location:

MAYO

Job Type:

Contract

Salary:

NEGOTIABLE

Our client based in Mayo require a Quality Control Internet Assessor for their UK market for a 6 month contract with a view to permanency. This person will be based in Mayo.

Role Responsibilities and Requirements:

  • We are seeking a person who is internet savvy, who is familiar with and uses the internet on regular basis. Ideally, you will be aware of emerging internet trends such as social media developments, search engine developments, research tools such as Wikipedia and multimedia tools used to display content.
  • The role will involve reviewing, understanding and rating various online internet properties, where your knowledge of how internet users “search and surf” the web will be critical.
  • Experience working in a similar quality control background, where agreed standards are monitored, is important for the role.
  • Experience and ability to work in a process orientated role, where you will be required to manage multiple tasks to strict deadlines is important.
  • Must have excellent problem solving skills and be capable of breaking down complex situations to discover and resolve root causes, this applies to both technical issues and process issues.
  • Strong written and verbal communication skills in English are important as the role requires high levels of interaction.
  • Multilingual skills are a distinct advantage for the role.


Requirements:

  • The ideal candidate will have lived in UK for at least a period of 5 years
  • Detail and customer service oriented.
  • The ideal candidate will have strong research skills, with the ability to read and understand complex guidelines, and to apply those guidelines to user behaviour.
  • Strong communication and organizational skills.
  • Good problem-solving skill with an ability to propose and implement solutions.
  • Strong Microsoft Office (intermediate level excel, word & PowerPoint) skills required.
  • Flexibility around US Customer scheduled call and meetings.
  • B. Sc. / B. A. / Dip. Qualification in Computer Science or IT/Business related discipline is desirable.
  • Quality background preferred (2-3 years in a global work environment).


For further details, please contact Aideen Cummins on 071-9142411 or email aideen.cummins@collinsmcnicholas.ie